Privacy Policy

Privacy Policy

Overview

Your privacy is important to Southern Home Improvement, LLC. This Privacy Policy applies to personal information that is collected, used, or disclosed by the Southern Home Improvement family of companies (“SHI”) when you visit SHI’s website.

Purpose

SHI is committed to respecting your privacy and upholding the trust of the public, its employees, contractors, and clients, which requires transparency and accountability regarding the collection, use, and disclosure of personal information on SHI’s website.

Scope

Personal information will be collected, used, or disclosed in accordance with all applicable privacy legislation. Personal information means any information that permits an individual to be identified, including your name, title, and contact information.

Third party service providers and contractors engaged by SHI are required to act in accordance with this Privacy Policy and its related practices to the extent that they handle personal information while providing services for or on behalf of SHI.

By using SHI’s website, you are consenting to the contents of this Privacy Policy. If you do not agree with this Privacy Policy, please cease and do not use SHI’s website.

Data Collection

We collect and process certain information about you when you access and/or use our website.

• We collect personal data that you      provide to us. This may include information such as your first and last      name, username, email address, and country.
• Additional information may be      automatically collected such as IP address, browser version, operating      system information, time and duration of use, and information about the      content and webpages you view and the features you access on SHI services.
• Your data will be stored in our      systems and may be supplemented by public information about you available      from third parties.

How Your Data is Used

• Your data is used to provide you      with information or materials you request.
• We may use data you provide to us      to send you information about our products or services that you may be      interested in, where permissible or if you have opted in to receiving such      information.
• We may use your data for market      research.
• We may use your data to enhance      your experience on our services.
• We may use your data to analyze      and improve our services.
• We do not sell your information to      third parties.

Sharing Your Information

To the extent consistent with applicable law, we may share your information in the following circumstances:

• with our subsidiaries.
• with affiliated and third-party      service providers, such as companies that provide us technical support,      data hosting, and other services.
• with other parties when required      by law or as necessary to provide or protect our services, products, and      other offerings. For example, we may need to disclose information with      other parties to comply with the law or respond to legal process or a      request for cooperation by a government entity or law enforcement; to      prevent fraud or verify and enforce compliance with the policies and terms      governing our services; and to protect the rights, property, or safety of      us, or any of our respective affiliates, business partners, customers, or      employees.

Retention of Personal Information

We will retain your personal information for as long as needed to fulfill the purpose for which we collected it and for a reasonable period thereafter to comply with audit, contractual, or legal requirements, or where we have a legitimate business interest in doing so. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We may retain aggregated or de-identified data indefinitely or to the extent allowed by applicable law. We may retain personal information preserved in computer backups or archival copies generated in the ordinary course of our information technology systems procedures.

Keeping Your Information Secure

SHI takes appropriate administrative, technical, physical, and organizational security measures to protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. SHI follows industry standards to protect the personal information submitted to us both during transmission and once it is received. SHI has taken reasonable steps to secure the personal information provided to us, but despite our best efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or other types of misuse.

Links to Other Websites and Third Parties

SHI’s website and services may contain links to other websites and services and 3rd parties may link to SHI’s website and services. SHI is not responsible for, and has no control over, the content or privacy policies, practices, or actions of third parties that operate these websites and services. You should review their privacy policies before providing your personal information.

Cookies and Similar Tracking Technologies

SHI websites use Google Analytics, a web analytics service provided by Google, Inc. ("Google"). The information generated by the cookie about your use of the SHI website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the SHI website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. Further information about Google’s privacy policy may be obtained from https://policies.google.com/privacy.

Your Data Protection Rights

You may have certain legal rights regarding your personal information.

You may unsubscribe from any SHI e-mail programs you opt into.

If you reside in the European Economic Area, these rights are governed by the European Union’s General Data Protection Regulation (“GDPR”); if you reside in the State of California, these rights are governed by the California Consumer Privacy Act (“CCPA”); if you reside in the Province of Quebec, these rights are governed by the Act respecting the protection of personal information in the private sector (the “PPIPS”); if you reside in the Province of Alberta, these rights are governed by the Personal Information Protection Act (“PIPA”); if you reside or are in a different jurisdiction, these rights may be governed by the applicable data protection laws of your jurisdiction. We are committed to complying with these data and privacy laws.